Information collected
The contact form collects your name, email address and message. Telephone number and site postcode are optional. Avoid sensitive personal information, passwords, payment details and confidential business files.
Cloudflare, a website delivery and security provider, may process technical and security logs including IP addresses, browser details, requests and security events.
How enquiry information is used
Our legitimate interests are responding to requested business enquiries, assessing requirements, maintaining related correspondence and protecting the website. Enquiry details are recorded in Doxa, an internal enquiry management system, for handling and review.
We would ask for your agreement before sharing your enquiry with a contractor. Submitting the form does not authorise that sharing.
Supporting services
Google Cloud hosts the enquiry form service. Cloudflare provides website hosting, delivery and security. SMTP2GO handles email delivery, and Google Workspace supports email correspondence. These services process information to support enquiry handling and website operation.
Some providers may process information outside the UK. Applicable contractual safeguards and transfer mechanisms govern that processing.
Retention
Enquiry details and correspondence are kept according to their relevance to your enquiry, the related relationship and legal requirements. There is no fixed retention period stated here.
Cookies and fonts
The website has no analytics integration or analytics cookies. Cloudflare may use essential security cookies. Fonts are self-hosted.
Your rights and questions
Depending on your circumstances and applicable legal requirements, you may request access, correction, erasure or restriction of your information, or object to its processing.
Send a request through our contact form with enough information to identify your enquiry. Avoid sending unrelated personal information.
You can also complain to the Information Commissioner’s Office, the UK data protection regulator, through its complaints page (ico.org.uk).